Please contact us at info@princepearl.com and we will resolve the problem as quickly as possible
Once the return has been approved, you will receive a confirmation email indicating that the refund will be paid into your account within a few days.
Once the return has been approved, you will receive your refund via the same means used to make your purchase.
Returns are free. However, shipping charges will not be reimbursed. If an item is being exchanged due to a defective product, shipping will be free of charge.
Accepted items for return must be returned to Prince Pearl within 1 week of notifying us.
All purchases are final. However, at Prince Pearl we stand behind the quality of our items. If an item is defective when received, please contact us at info@princepearl.com within 1 week of receiving the item and provide us with the details. We will be more than happy to replace the item for you if it […]
Delivery times depend on the type of delivery selected. Orders are processed within 2-3 days of the purchase date. Approximate delivery times are provided when selecting the shipping option during the check-out process.
No. The delivery country must always be the same country in which the purchase was made, with the exception of Canada and the United States. We will accept purchases in Canada with shipment to the United States and vice versa.
Orders can be delivered to an address selected by you (home, work, etc. We do not ship to PO Boxes)
We currently accept payment by PayPal.