Please contact us at info@princepearl.com and we will resolve the problem as quickly as possible
Once the return has been approved, you will receive a confirmation email indicating that the refund will be paid into your account within a few days.
Once the return has been approved, you will receive your refund via the same means used to make your purchase.
Returns are free. However, shipping charges will not be reimbursed. If an item is being exchanged due to a defective product, shipping will be free of charge.
Accepted items for return must be returned to Prince Pearl within 1 week of notifying us.
All purchases are final. However, at Prince Pearl we stand behind the quality of our items. If an item is defective when received, please contact us at info@princepearl.com within 1 week of receiving the item and provide us with the details. We will be more than happy to replace the item for you if it […]
At PrincePearl.com we only sell items in perfect condition. Therefore, in the rare event of receiving a faulty item, please contact us at info@princepearl.com. For information on warranties, Please visit our warranty and repair guide. For information on returns and exchanges, please see our return/exchange policy below.