Are returns accepted?

All purchases are final. However, at Prince Pearl we stand behind the quality of our items. If an item is defective when received, please contact us at within 1 week of receiving the item and provide us with the details. We will be more than happy to replace the item for you if it […]

What should I do if I receive a faulty item?

At we only sell items in perfect condition. Therefore, in the rare event of receiving a faulty item, please contact us at For information on warranties, Please visit our warranty and repair guide. For information on returns and exchanges, please see our return/exchange policy below.